FAQs

FAQs

Are your products authentic?

Yes, all items come directly from trusted manufacturers with full authenticity. Curenfit only sources 100% authentic, factory-sealed products directly from authorized distributors.

How long is delivery time?

Although, orders are processed within 24 hours. You will receive a tracking link via email the moment your package leaves our facility. Delivery usually takes 2-7 business days depending on your location and product availability.

What if I receive a damaged product?

Please contact our support within 48 hours with photos. We will arrange a replacement or refund promptly. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

We offer refunds within 7 days if products are unopened and unused.

Can I return or replace items?

Do you provide customer support?

Yes, our team is available via chat and email to assist you anytime. We have a quickest response time. You can reach a live support agent instantly via our website chat.

What if I need help with Freestyle Libre sensor CGM replacement and application?

CurenFit provides complimentary 1-to-1 customer help for all orders. Our team can guide you through sensor activation and smartphone app syncing. Incase of any error our team will help you through getting replacement as well from the company

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Questions? We're here to help you anytime.

I appreciate the clear answers on product authenticity and quick delivery times, very reassuring for first-time buyers.

Retika Karnni

★★★★★